Monday 1 February 2021

#Canon Print app Feature addition

Please provide a feature in the app to register service request through the app for repairs,service,or to help service request.  The request should automatically capture device serial number,invoice, warranty information, extended warranty and so on...  The app should be able to store service request,request type medium or mode,request details ,turn around time,invoice, taxes,datetime of request, resolution details, resolution datetime and so on.... Please include this feature in  the app.  Also, kindly allow reaching to customer care via phone,voip, WiFi call, messenger apps calls,  also video calls to support resolution remotely through online meeting apps like zoom, Google meet and so on....

Also, include culture and language neutrality by integrating with language libraries, SwiftKey boards like GBoard, SwiftKey, TalkBack, Service request key board or plugins....

What do we think of this suggestion?



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