Call Center that enables Sharing of Load between Providers - Does a Similar Path Breaking Concept is required for Delivery or Logistics

A call centre (British and Commonwealth spelling) or call center (US spelling; see spelling differences) is a centralised office used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are operated for telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre, further extension to call centres administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.^[1] 

The Call Centers that are operational are operated as Solution Providers who either cater to Single Vendor Service or as Multi Vendor Service.

Is it time to adopt a Similar Strategy in Business to Handle Door Delivery of Products, Produces, Goods or Services?

What would this mean?  

The Business units or various businesses would outsource their "Delivery Channel" to a Solution Provider (can be called as Delivery Centers) who would then either be a Single Vendor Service or Multi Vendor Service.  This would mean that many of the existing Large Capex Business Entities and Small Capex Business Entities would able to use Single Solution Platform (SDK, Framework or Solution) that integrates with existing Order and Invoice Management Systems with Logistics Delivery Chain Platform (LDCP).  This LDCP would be able to interface with all the external partners Platform via their APIs for Audit Logs and complete the Delivery Service details in their (internal) Systems records or in a Neutral Platform or in Partners System records.

This would mean the Delivery of Service, Goods, Produces and Products and the associate Challenges along with it is handle Exclusive in a Single Cross Vendor Platform or a Neutral Platform that is addressed by various sets of well define algorithms.

What do we say or think of this idea?