Email ID Appropriateness

The following email ID is not named appropriately, because it is difficult to ascertain what the email id is meant for how one could give feedback, 

daca@trai.gov.in 

ap@trai.gov.in

It would be better if the email ID are named against their purpose or for what service it is meant for, 

For example, 

Policy@functionarea.provider.com.provider.com or org or in or TN.. . 

Suggestions@functionarea.provider.com or org or in or TN.. . 

Feedback@functionarea.provider.com or org or in or..TN. 

Support@functionarea.provider.com or org or in or ..TN. 

Customercare@functionarea.provider.com or org or in or..TN. 

Complaints@functionarea.provider.com or org or in or...TN... 

Escalations@functionarea.provider.com or org or in or... TN... 

And so on... 

The above email ids makes it so clear for the customer what kind of information has to be written to which email ID.  And also from the service provider perspective it is easy to map these emails Ids to various executives or profile's in the organization structure. 

Hope TRAI brings this change soon. 

#TRAI

Similarly, time for all the Ministries, Government offices to use, IN, TN, KL, NG, AP, KA, DL, PJ, PY and so on to differentiate between State and the Republic Government function in email ID and website name (URL or URI) ..

What Positive change your Suggestion will bring: Function area based email ID is named

Easy to remember email ID

The users, Citizens, customers, providers, businesses can interact easily through these well defined and Segregated email by function area within a given ministry

Function area based email ID is named

Easy to remember email ID

The users, Citizens, customers, providers, businesses can interact easily through these well defined and Segregated email by function area within a given ministry

How to Implement:  By a official circular

Mapping of old email ID to the new function area wise email ID

Aliasing and Mapping of the mail ids in the mail servers with addition of new email id to Implement:  By a official circular

Mapping of old email ID to the new function area wise email ID

Aliasing and Mapping of the mail ids in the mail servers with addition of new email id

Similarly, time for all the Ministries, Government offices to use, IN, TN, KL, NG, AP, KA, DL, PJ, PY and so on to differentiate between State and the Republic Government function in email ID and website name (URL or URI) ..